Shipping & Returns

Shipping*

Standard delivery

• Same state: 2-4 business days
• Interstate: 3-6 business days

Express delivery

• Same state: 1-2 business days
• Interstate: 1-3 business days

We aim to dispatch every order within 3 business days. All orders are dispatched from our warehouse in Victoria and are shipped with AusPost. See the AusPost website for more details.

*While we aim to process and deliver orders within the estimated timeframes provided at checkout, these timeframes are approximate and may be subject to factors beyond our control.

Returns Policy

• We accept returns within 14 days from the date you receive your item.
• Items must be in their original condition, with tags and packaging intact.
• Customers are responsible for return shipping costs unless the item is faulty or not as described.
• Once the return is received and inspected, we will process a refund or exchange as per our discretion.

 

How to Return

If you have an item you would like to return, please use the contact form. Paste your Order ID number in the description along with the items you wish to return. We will then reach out to you with instructions to complete the return process.